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Service
LIVI provides full-process support before, during and after equipment delivery. Service arrangements are developed according to the project scale, equipment configuration, destination, installation conditions and signed contract.
Our service begins before production—not after the equipment reaches the farm.
1,000+Farm-Site Surveys
70+International Service Professionals
30+Countries with Installation Support
7×24Online Technical Support
Full-Process Project Support
01
Project Requirements
We confirm bird type, capacity, house conditions, climate, utilities and project goals.
02
Farm Planning
Site layout and construction priorities are evaluated using our farm-survey experience.
03
System Design
We prepare the house layout, cage arrangement, capacity calculation and equipment configuration.
04
Manufacturing
Equipment is produced to the confirmed design and checked through staged quality inspection.
05
International Delivery
We coordinate packing, container loading and standard export documentation.
06
Installation Guidance
Manuals, videos, remote guidance and eligible on-site support help complete installation.
07
Operation Training
Training covers operation, routine maintenance, fault identification and emergency handling.
08
Long-Term Support
Spare parts, technical assistance and equipment follow-up remain available after delivery.
Warranty Scope
Verified equipment-quality issues are handled according to the warranty terms in the signed contract.
Parts damaged by confirmed product-quality issues may be replaced during the applicable warranty period.
Improper operation, unauthorized modification, unstable utilities, external damage and force majeure are not covered by the standard warranty.
Warranty period, on-site service, travel expenses and spare-parts arrangements are subject to the signed contract.
Installation availability: LIVI can provide local installation support in more than 30 countries, but on-site installation is not automatically included in every quotation. The service scope must be confirmed for each project.
Need a service plan for your project?
Send your destination, farm capacity, poultry house information and required equipment.